All wrought iron items produced by WroughtWorks are warrantied to the original owner to be free of manufacturing and mechanical defects for life. If a defect is found, we will provide a replacement, or make the appropriate adjustment.
Normal wear and tear or damage from daily use is not warranted. For example, finishes can be expected to naturally change over time and with normal use. This is not considered a defect and is not covered under our warranty. Finishes typically can easily be touched up or reapplied to restore your wrought iron items to "like new" condition. Other exclusions include damages incurred as a result of installation, replacement or repair, and damages due to improper cleaning, misuse or neglect.
If your product is damaged in shipping, please contact us immediately.